Featured Customer Success
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Murphy Oil USA, Inc., a division of Murphy Oil Corporation ranked 169th in the Fortune 500 List, uses RenewalTracker to manage various permits and licenses across their 1,000 gas stations throughout the U.S.
"We wanted a solution that would make it easier to track licenses and permits, and that would allow us to instantly access renewal item data for every location in one place," says Luanne Lampman, licensing administrator.
Murphy Oil USA's license and permit spreadsheets have been replaced by RenewalTracker, a browser-based approach providing authorized users instant access to current renewal item details, improving data visibility and information sharing.
"After I pay a renewal fee, RenewalTracker automatically updates the item record," Lampman says. "It has made monitoring the status of renewal items much easier and I’m more productive because manual data entry has been eliminated."
Automated e-mail notifications alert staff members when license and permit renewals are imminent, minimizing the risks associated with late payment of fees.
RenewalTracker currently stores and manages alcohol, lottery, tobacco, highway logos, health, business and occupation licenses and permits.
"Using RenewalTracker allows me to quickly find any item, at any location, at any time," Lampman says. "It’s a huge improvement over using spreadsheets."
The instant data access RenewalTracker provides has also improved collaboration between multiple sites locations.
"When one of our sites called with a question about a permit, I had to put them on hold while I pulled the paperwork," Lampman says. "Now, I just open RenewalTracker and the information is at my fingertips. We may even give our store managers access to RenewalTracker so they can view their own information."
For more information on Murphy Oil please visit their corporate website at http://www.murphyoilusa.com or specifically Murphy Oil USA at: http://www.murphyusa.com.