RenewalTracker Subscriber Agreement

This subscriber agreement (Agreement) describes your rights and responsibilities in your use of RenewalTracker’s existing websites, mobile apps, APIs, and services and what you can expect from us.  By accessing and/or logging into RenewalTracker, clicking “I accept” or by otherwise indicating that you agree, you are agreeing to these terms, so please take a moment to read this legally binding agreement.  If you are a visitor to the RenewalTracker website but not a subscriber, by browsing or interacting with the parts of the website that we make available to visitors, you agree to be bound by terms of this Agreement.

As an organization subscribing to use RenewalTracker on behalf of its users, more specific subscription information, financial obligations and other terms and conditions may be detailed in a more specific, Customer-based subscriber agreement which is found under a separate cover and by reference is included in this Agreement.

RenewalTracker helps manage business and personal licenses, permits, certificates and any other recurring renewal items such as tax obligations, customer agreements, and hardware/software maintenance contracts, among many others, in a secured, central, online environment ensuring all essential regulatory compliance and payment renewals are not missed.

Organizations subscribe to use RenewalTracker which provides them with at least one administrator user account, known as the RenewalTracker Administrator, and other user accounts in accordance with their specific contractual terms.  Ultimately, this RenewalTracker Administrator creates, deactivates, deletes and grants and revokes certain RenewalTracker privileges and features for users within that organization.  All users of RenewalTracker within the organization are bound by the terms set forth in this Agreement.

We use “RenewalTracker” here to refer to all the RenewalTracker websites, mobile apps, APIs, including the general marketing website and our subscription-based environment, (also referred to as our Services) that provide you with access to all environments. We also use “RenewalTracker”, “we”, “us” and “our” to refer to the companies and any third-parties operating our Services.

The Services are operated and provided to you by RenewalTracker, LLC and our third-party partners as necessary.

Eligibility. You may not share your account password with anyone else or allow someone else to use your RenewalTracker account and user credentials.

When you subscribe to RenewalTracker or are given access by your RenewalTracker Administrator, you must provide accurate information by using your real name except in circumstances that, in RenewalTracker’s sole judgment, warrant an exception.  All such information must be true, maintained and kept current.

If you are a resident of the United States and are under 13 years old, or if you are a resident of the EU and are under 16 years old, (or any other age required to use social media services where you live), do not use our services or provide any data to us.

RenewalTracker reserves the right to refuse subscription to any company or person and to suspend, delete or deactivate your account or limit your privileges, without liability to you.

We do our best to enforce these eligibility requirements, but please do not assume these processes are perfect.  If you believe that a subscriber does not meet these eligibility requirements, you may report your concerns to us directly through our support process.

Verification. It is not acceptable to submit inaccurate information, or to subscribe if you know you don’t meet our eligibility requirements.  Providing false registration information is a violation of this Agreement and could constitute a crime.

Access.  You are responsible for maintaining the confidentiality of your RenewalTracker user credentials, namely your username and password, and you are fully responsible for all activities that occur under such account.  You agree to notify RenewalTracker of any unauthorized use of your account or any other breach of security.  RenewalTracker is not liable to you for any loss or damage arising from your failure to comply.

Modifications to Service. RenewalTracker reserves the right at any time, and from time to time, to modify or discontinue the Service, or any part thereof, temporarily or permanently, with or without notice to you.  You agree that RenewalTracker will not be liable to you for any modification or temporary suspension of the Service.

Preferences. By default, you may receive notifications from RenewalTracker.  You may opt in for other notifications or manage such notifications by accessing your Profile within RenewalTracker.

Privacy. We know that you do not want spam or marketing phone calls from third parties, so we will never sell, or rent your contact information to third parties, and we won’t share it with a third party unless we have your authorization or unless they are acting on our behalf to provide a specific aspect of the our Services.  The Services, including any personalized services, cannot be provided and the Agreement cannot be performed without RenewalTracker processing data about you and other subscribers and visitors.  Our privacy policy explains how we handle subscriber and visitor data collected and generated while visiting or using RenewalTracker.  By subscribing to RenewalTracker, you and all users provided access to the system, acknowledge you and all users have read and agree with the privacy policy.

Note to Non-US Residents.  If you are a non-US subscriber or visitor, then by continuing to use RenewalTracker, you acknowledge that we may transfer and store your data outside your home country, including to and in the US, as described in our privacy policy.  The privacy protections and the rights of authorities to access your personal information in the countries to which we transfer data may not be the same as in your home country; RenewalTracker will only transfer personal data as permitted by law, and will take steps intended to ensure appropriate protection of your personal information; please review our privacy policy for details.  If you have questions, please contact us.

Content. You retain all ownership rights to the information you submit to RenewalTracker (collectively, your Content). You give us permission, in the form of a non-exclusive worldwide license, to use, copy, and publish your Content based on your RenewalTracker settings and the selections you make and as otherwise described in our privacy policy.  If you share another person’s contact information with us, for example to invite that person to RenewalTracker on your behalf, you are granting us permission to contact that person.  While RenewalTracker does not externally publish any Content you provide within RenewalTracker, for marketing purposes, unless you otherwise specify to us, your company name and general RenewalTracker use statistics may be used.

Provided Content.  Do not provide us with any Content that you don’t have the right to publish, or that is defamatory, infringing, illegal or otherwise tortious.  We do not proactively screen or monitor Content posted by subscribers; however, we can remove Content provided by you, suspend, delete or deactivate your account or limit privileges, or otherwise refuse service to you, if you violate this agreement or our other policies, or infringe intellectual property, or otherwise engage in behavior that we think harms a RenewalTracker subscriber.

Feedback. Please feel free to share any feedback, suggestions, or ideas you have about RenewalTracker with us, so long as you understand we may have already had the same idea, and you agree that we are free to use any feedback you voluntarily provide with no restriction or obligation (payment or otherwise) to you.

Copyright and DMCA. If you believe Content on RenewalTracker infringes your copyright, please contact us. If you are in the U.S., your notice must satisfy the requirements enumerated in 17 U.S.C. §512(c)(3).


Governing Law. This agreement is governed by Kansas law as it applies to agreements entered into and to be performed entirely within Kansas between Kansas residents.  Some jurisdictions (including the European Union) provide consumers with mandatory rights that cannot be excluded via choice of law; if you are in such a jurisdiction, the preceding sentence does not affect those rights.

Venue and Jurisdiction. This paragraph does not apply to users who live in the EU.  You and RenewalTracker both agree that, except as described in the next two paragraphs, (i) any claim or dispute regarding RenewalTracker will be resolved exclusively by a federal or state court located in Overland Park, Kansas, or a location chosen by RenewalTracker, and (ii) we each agree and submit to the exclusive personal jurisdiction of those courts for litigating such claims or disputes.

If you are a subscriber or visitor based in the EU, then Irish law shall apply to this Agreement and the Irish courts shall have exclusive jurisdiction to hear disputes arising in relation to the Agreement.  Despite this, your local laws in your EU Subscriber State may allow you to sue RenewalTracker in your Subscriber State and to invoke certain local laws against RenewalTracker.

Dispute Resolution. If you have a dispute with RenewalTracker, you agree to contact us and try to resolve the dispute informally before pursuing other avenues.

Additional Dispute Resolution Terms for U.S. Subscribers: If you are a subscriber in the U.S., you and RenewalTracker agree to discuss additional arbitration and dispute resolution terms.  Such terms will include an arbitration requirement (except for small claims) and require claims to be brought individually and include instructions for how to opt out if you do not agree.

Integration. To the extent applicable to you, this Agreement includes the entire agreement between you and us with respect to our Services and supersedes any other agreements or understandings (oral or written).  We can amend this agreement and any additional terms.  The latest version of this Agreement is always available here.  If you keep using RenewalTracker after the Agreement has changed and in effect, you accept and are bound by the new terms; if you disagree with the new terms, you should stop using RenewalTracker and delete your account.

No Warranty. RENEWALTRACKER AND THE ASSOCIATED SOFTWARE AND SERVICES ARE PROVIDED “AS IS.” We do not promise that any aspect of our software or service will work properly or continuously.  We may add, change, or discontinue product features; if you are dissatisfied, your only remedy is to stop using RenewalTracker or the affected feature.  Some jurisdictions do not allow warranty exclusions, so they may not apply to you.

Indemnity. If someone brings a claim against RenewalTracker (whether against the company or any of its employees, directors, officers, or any third-party partners) based on a harm you caused, you agree to reimburse us for any costs we incur in defending against that claim, including reasonable attorneys’ fees as well as damages.

Disputes Between Subscribers: Waiver of Claims Against RenewalTracker.  If you have a dispute with another RenewalTracker subscriber, we hope that you will be able to work it out amicably.  However, if you cannot, please understand that RenewalTracker is not responsible for the actions of its subscribers; each subscriber is responsible for their own actions and behavior.  Accordingly, to the maximum extent permitted by applicable law, you release us (and our officers, directors, agents, subsidiaries, joint ventures, employees, and third-party partners) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.  If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

General. This agreement does not create any agency, partnership, joint venture, joint controllership, employment or franchise relationship.  To the extent allowed by applicable law, the English version of this Agreement is binding, and other translations are for convenience only.  Any unenforceable portion of this agreement shall be enforced to the maximum extent possible, and the remaining portions shall be given full effect.  Our failure to act in a particular circumstance does not waive our right to act with respect to that or other circumstances.  We shall be excused for any problem due to a circumstance beyond our reasonable control.  You represent and warrant that you are not (i) located in a country that is subject to a U.S., Irish or EU, Government embargo or has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) listed on any U.S., Irish, or EU Government list of prohibited or restricted parties.

Last updated: September10, 2021.